Frequently Asked Questions

We accept credit/debit cards via Stripe as well as ACH payments from the US.
Bank transfer payments from the UK, EU, and AU are also accepted.

We offer a 14 day money back guarantee for non hosting related services. (AnyMXRelay, AnyMXsmtp, etc.)

All refunds  will be subject to a 10% cancellation fee (minimum $1).

NO REFUNDS after 14 days!

Yes, it is possible to pay monthly rather than annually for our email plans. Please note that the pricing is a bit different. For example our Large plan is $60 per year or $6 per month. This is due to the extra merchant processing and bookkeeping fees involved to handle monthly payments.

All monthly paid annual services will have the following payment terms:

The first payment will be for 2x the monthly fee. Subsequent payments will be due each month for the monthly fee. If a monthly payment is paid more than 5 days late a $5 late fee will apply. Accounts not paid within 30 days will be suspended. Suspended accounts must pay the 2x monthly fee plus a $25 reactivation charge to be restored. These payment terms help assure that service is never suspended due to a glitch in the payment process. To cancel service, you must give a 30 day notice. Once notice is given there will be no additional payment due, as you have prepaid the final month with the first payment.

To order an annual sevice with monthly payment please select term and price on the order page.